How it works

Here is everything that happens between the moment you see your price and your return — including the parts other sites cover in three vague steps. You are entrusting a group to a company you may not know: you are owed the exact sequence.

Right away

You see your price

The estimator runs inside your browser, with no form and nothing sent to us. The price is firm: held for seven days, in writing, subject to a vehicle being free on your date. An EU company with an intra-community VAT number pays the displayed amount excluding tax; otherwise the VAT of the departure country is added.

When you are ready

You book

You write to us — WhatsApp or email — with exact places and times. A request commits you to nothing: nothing is due until we have confirmed in writing that a vehicle is held for you.

Within 24 hours

We confirm

We check that a vehicle is genuinely free on your route — not a theoretical schedule. Transport licence and insurance are verified before every job. You receive written confirmation; the 30 % deposit secures the booking.

Before departure

Everything falls into place

The balance is due no later than seven days before departure. You receive the driver's contact details. Plans change? Write to us: it is often settled at no extra cost, and if there is one, you approve it before anything happens.

On the day

You travel

The vehicle you ordered, a driver bound by European driving and rest rules. If anything at all goes wrong, one reflex: us. WhatsApp answers, and fixing it is our job — not yours.

Afterwards

One invoice

However many countries you cross, you receive one invoice, from one company, in your language. A complaint? Acknowledged within two working days, answered in substance within fifteen.

What the price includes — and what it does not

Included in the displayed price

  • The vehicle and its fuel
  • The driver, and a second driver when the law requires one
  • Motorway tolls
  • Vehicle insurance
  • Driver accommodation stated on the quote

At your expense

  • Paid parking and site access
  • Venue tickets and passenger meals
  • Waiting time not in the agreed programme
  • Driver accommodation beyond the quote

Whatever remains at your expense is spelled out on the quote, in black and white, before you accept anything.

Why trust us

We do not have twenty years of history to show off, so here are verifiable things instead.

The price shows without a form

No European competitor does this: all of them ask for your email before showing a number. Our calculation runs in your browser — we do not even know which prices you looked at.

Prices recorded across 28 countries

Our prices come from real rates, market by market — not a European average applied at random.

A firm price, held for seven days

The displayed amount is dated and held in writing. It is not a teaser range that swells at quote time: it is the number on the invoice.

Regulation built into the price

A single driver may not exceed 9 hours at the wheel (regulation 561/2006). Beyond that, our quotes add the second driver automatically — instead of letting you find out the night before.

Why this price

Our job is to know the real prices of every market, build the journey the tightest way, and remain your single point of contact from quote to return. That work is what our price pays for — not opacity.

On a trip in a country you do not know, with a contract in a foreign language and no simple recourse if the coach never shows, the cheapest is not always the safest. You are paying for someone to be responsible — and for that someone to answer you.

The most frequent questions have their own section: See the FAQ

See your price, now

Three questions. No email asked.

Get my price
A price on WhatsApp rent@we-bus.com